If you've got run-ins with Amazon and its latest anti-spam measures, chances are that you have been caught by Amazon's suspension tools. Amazon has long been known as the single most powerful ecommerce force in the internet, but it's also notorious for some of its harsh punishments for those who don't play by its rules. Suspensions come in a variety of different sizes, ranging from warnings, banning, and suspension all the way to refunds. Here are some of the most common reasons for an Amazon Suspension.
Amazon Suspension: If you're not very careful, you may get a warning first suggesting the offending listing, and then an explanation of why the item was flagged for sales comparison. Luckily, you can usually redeem yourself by quickly sending an Amazon appeal letter via this link (more on that later). After reviewing your appeal, Amazon will usually confirm the suspension, remove the offending item, and re-list the item in your drop shipping catalogues. You should note that you have the right to appeal once the suspension is lifted; many sellers simply choose to do this when they receive their final warning letter.
Amazon Suspension for False Information: When you sell on third party websites, it's quite easy to provide false information about your products. In order to sell effectively, all you need to do is provide precise and correct information about each product detail. Unfortunately, many sellers don't take this fact into account when reporting their sales; this is where a fake listing service can turn a good situation into a bad one. If you get caught in such a situation, simply contact Amazon for assistance and refund the money. Amazon will also investigate the matter and reinstate your listing in its system if it's found that the listing was in error, and not as a result of selling counterfeit items.
Amazon Suspension for Deletion: If you have a large number of products to the list and do not have time to verify your information yourself, you may want to consider using a third party verification company to make your eBay listings more accurate. Using a trusted vendor can be invaluable in making sure that your items are genuine and not listed as postage free forgeries. Verifying using a third party service is not a legal requirement, but it can be beneficial in the long run. If you do choose to use such a service, it's important to remember that your suspension may continue even after your appeal has been denied, and if you fall into the third party category, you'll be unable to sell on Amazon until the matter is resolved. As with Amazon Suspension for False Information, this can be a problem if you choose to ignore the original warning and continue to sell on Amazon.
The most common reason for Amazon Seller account suspension for posting Amazon Plan of Action goods. Amazon cannot, however, suspend an account for posting anything other than the genuine Poa item. For example, pictures of the real Poa flower are fine. However, posts about the real Poa flower in a bid to advertise fake Poa flowers, which are illegal in many countries, can get you hit with a suspension notice. It's important to stick to genuine information and not promote fake products. It is perfectly acceptable to write about the real Poa flower in your listings, as long as you also mention that the Poa flower is a protected species.
Other factors which can lead to your account being suspended include buyer complaints, sending spam through email and listing items for sale that don't meet Amazon's standard of quality. In order to keep your account active, sellers should work to improve their reputation by dealing with customer complaints and addressing buyer complaints in a timely manner. Amazon will not suspend your account for legitimate, serious problems related to selling. However, sellers who repeatedly violate selling rules may find themselves suspended or lose their selling privileges altogether.
Sellers who want to continue selling on Amazon should, instead, take the initiative to open another seller account. This way, they can continue to promote their existing listings as well as gain some experience with the Amazon system. Once you've opened a second account, it's important to make sure that you're following all policies and procedures, as opening another seller account on Amazon can lead to further action. For instance, if you were to sell counterfeit Poa items, for example, then you could be indefinitely suspended from selling on Amazon until you prove that you know how to run a legitimate Poa flower business.
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